Delivery Information
Order on Next Day Delivery before 5pm 23rd December for orders to arrive before Christmas
For orders being placed using: Standard Delivery or Eco Delivery, please order on or before 21/12 for delivery in time for Christmas.
Please note no deliveries will take place between 25th - 27th December and on 1st & 2nd January.
- Collect from over 1000 lockers nationwide
- Contact free delivery available 24/7
- Save your favourite lockers for future orders
- Delivered within 2-3 working days and available for collection for a further 72 hours
- Select 'Click & Collect' at checkout
- To reduce the carbon footprint of your order, we will ensure that the last mile of your delivery is completed on foot, by bike or electric vehicle
- Delivered within 3-5 working days
- Eco deliveries take place 7 days a week
- Option will show at checkout if available to your selected post code
- Delivery is Monday to Sunday
- Delivered within 2-4 working days
- Note: Saturday Delivery is only available in England and Wales and in Belfast postcode areas BT1-BT9
- Choose from over 5000 collection points
- Save your favourite collection points for future orders
- Receive a notification when your order is available for collection
- Delivered within 2-3 days and available for collection for a further 10 days
- Order before 00:30 for next day delivery, 7 days per week
- Post code restrictions apply
- Option will be visible at checkout if available to your address
QUICK RETURNS
Follow the simple steps below in how to return your unwanted items.
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1. Contact Us
Returns should be made within 28 days. Please be aware that you must raise your return within 14 days of receiving your order.
Return your item(s) to us by logging into your account -
2. Post Your Return
Once you have processed your return you have a further 14 days to return your items to us.
Make sure your items are securely wrapped and your parcel contains all the information requested.
Remember to ask for a receipt as proof of sending -
3. We'll Do The Rest
Once we have processed your return you will receive notification via email.
All successful returns will be credited to the original method used for payment.
Please note refunds can take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show into your account.
*Please read our extended Return Policy for full Terms & Conditions